When I founded Digity in 2004, I wanted to create a superior tech support company. One that would service all the technology demands of the small business owner. Since that time, Digity has distinguished itself as a leader in the field by always putting the needs of our customers first. Yes, we provide secure remote technology support, proactive maintenance, award-winning virus protection, and online backup software. But we also encourage our agents to do whatever is necessary – and to take as long as they need – to solve your problems. We’ve thrown away the scripts and the time limits, ensuring that your business gets the help it deserves.Continue Reading
The Microsoft Office Suite is a collection of software programs found on a large number of business computers. Traditionally business owners purchased a bundle of programs (such as Word and Excel) and installed them on their company computers. They would then use that software until the time came to upgrade to a newer version. However, with the introduction of Microsoft Office 365, small business owners are finding that things have changed. To help you understand, use, and manage your subscription, we answer ten of the most frequently asked questions about Office365.Continue Reading
Whether you are looking for your very first space or trying to upgrade your current digs, choosing an office space can be an exciting and challenging time for any business owner. To help you on your quest to find the perfect home for your company, we’ve pulled together a list of 5 things you need to keep in mind when evaluating potential spaces. By using this checklist, you can rest assured that you are choosing the right office space for your small business.Continue Reading
Business owners depend on all aspects of their company running smoothly and efficiently. When a computer malfunctions or a server goes down, you need the problem fixed as quickly as possible. As many small businesses depend on an outsourced tech support firm to solve their problems, this means making a phone call and hoping to reach a miracle worker on the other end.
Since many business owners rank calling tech support with getting a root canal in terms of excitement, it is important that you know the tips and tricks that will help you get the most out of your experience. With a few extra steps on your part, you can help ensure that your technology gets back on line as quickly as possible.Continue Reading
Time Warner Cable Business Class recently sat down with our VP Keith Tanaka to talk about protecting your SMB technology. Give your business technology a fresh start for 2015 with these tips![ Link : Protect Your Tech: Give your technology a fresh start for 2015 ] Continue Reading
As we head into the period of holiday shopping, small business owners are always looking for ways to take advantage of the “buy” mentality that seems to take over our country. However, in between the deep discounts and crazy (and expensive) marketing campaigns, it can be difficult for a small business to know how to best balance the lure of a promotion with the cost of discounted products and services. To help make sure that you please both your customers and your budget, keep these coupon practices in mind for your holiday discounts.Continue Reading
Additional Coverage[ Link : 5 Signs You Need New Tech (and How to Pick the Right Tools) – Business News Daily ] [ Link : 5 Signs You Need New Tech (and How to Pick the Right Tools) – Fox Business: Small Business Center ] Continue Reading
For the small business owner, every tech decision is made based on a variety of factors. Two of the biggest factors include price and return on investment. For small business owners who choose to use Apple products (including Mac desktops, laptops, iPhones, and iPads) the generally higher price is offset by different features, programs, and traits that provide the business with a higher return. One of those features is the fact that Apple products are, historically, less susceptible to malware attacks.
It is possible that this is about to change.Continue Reading
November usually finds your Facebook feed stuffed with “month of gratitude” posts. In honor of the Thanksgiving holiday, these daily posts feature a different person, place, or thing for which your friends and family members are grateful. The results can be profound, with Robert Emmons – a scientific expert on gratitude – stating that this focus on being grateful can create positive changes in your mind, body, and relationships.
Of course, gratitude (and these positive effects) are not limited to your personal or social media life. Gratitude is often listed as an extremely important part of the workplace culture – yet it is one that is frequently overlooked. In fact, a 2013 Gallup poll stated that 65% of employees do not feel appreciated at work. For a small business dependent on the hard work and dedication of its employees, the resulting low morale, decreased productivity, and lack of loyalty can be extremely detrimental to the success of your company.
Philosopher and psychologist William James stated that “the deepest principle in human nature is the craving to be appreciated.” For any small business owner who wants to improve the culture, environment, and productivity of the office, take a lesson from your Facebook feed and focus on creating a culture of gratitude.Continue Reading
As we come to the end of the 11th annual National Cyber Security Awareness month, we wanted to take a moment to refresh the 5 basic things every small business owner (and employee) needs to know about virus protection. While you probably already invest in Internet security (such as anti-virus software or firewalls), unfortunately, that entire budget can be wasted by one hapless mouse click. If you are not savvy about your technology use – including your Internet, email and general security settings – then you can unwittingly invite a virus or cyber criminal right into your business network. To help make sure that you are adding to – not subtracting from – the security of your business, take a moment to review these 5 important steps.Continue Reading